We’re here to help you.

Please refer to the contact information below associated with the Solium product your company uses. If you are unsure, please contact your employer, most often your HR department.

Solium Shareworks


Reset your passwordRetrieve your account number

If you have account questions or would like information on completing a transaction, please read the Shareworks participant FAQs. If you still require assistance, please contact the Participant Services Group from Monday to Friday on market trading days.

Solium PSG 2016/2017 Holiday Hours

26 December 27 December 1 January 2 January
Canada Closed Closed Closed Closed
USA Closed Open Closed Closed
Australia Closed Closed Closed Closed
Hong Kong Closed Closed Closed Closed
UK Closed Closed Closed Closed
EU Closed Open Closed Open

In United Kingdom, Europe & Africa:

In North America:

  • Call toll-free: 1 877 380 7793 – 8:00 a.m. to 8:00 p.m. (ET)
  • Email: help@solium.com *

In Australia:

  • Call free phone: 1 800 768 002 – 9:30 a.m. to 4:30 p.m. (AEST)
  • Email: help@solium.com *

In other locations:

*NOTE: Please do not send any confidential information (including passwords, account numbers and social security numbers) via email.


Please get in touch with your Client Account Manager or contact:

In United Kingdom, Europe & Africa: support.emea@solium.com

In North America & Australia: support@solium.com