We’re here to help you.

Please refer to the contact information below associated with the Solium product your company uses. If you are unsure, please contact your employer, most often your HR department.

Participants

Reset your passwordRetrieve your account number

 

If you have account questions or would like information on completing a transaction, please read the Shareworks participant FAQs. If you still require assistance, please contact the Participant Experience Group from Monday to Friday on market trading days.

Participant Experience Group Holiday Hours

Date Hours
Tuesday, January 1, 2019 Closed
Friday, April 19, 2019 Closed
Monday, April 22, 2019 Closed
Monday, May 6, 2019 Closed
Monday, May 27, 2019 Closed
Monday, August 26, 2019 Closed
Tuesday, December 24, 2019 08:30 – 14:30 GMT
Wednesday, December 25, 2019 Closed
Thursday, December 26, 2019 Closed
 Tuesday, December 31, 2019  08:30 – 14:30 GMT
 Wednesday, January 1, 2020  Closed

 

In United Kingdom, Europe & Africa:

In North America:

  • Call toll-free: 1 877 380 7793 – 8:00 a.m. to 8:00 p.m. (ET)
  • Email: help@solium.com *

In Australia:

  • Call free phone: 1 800 768 002 – 9:30 a.m. to 4:30 p.m. (AEST)
  • Email: help@solium.com *

In other locations:

*NOTE: Please do not send any confidential information (including passwords, account numbers and social security numbers) via email.

Administrators

Please get in touch with your Client Account Manager or contact:

In United Kingdom, Europe & Africa:

In North America & Australia: